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SIMS Parent App

Access SIMS Parent App Online Portal by Clicking Here 

The SIMS Parent App allows you to easily see your daughters attendance and Behaviour/Achievement points, as well as update important information on your daughter such as allergies and medical details, all using your smartphone, tablet or PC. 

You will receive an invitation from noreply@sims.co.uk. If you cannot find this email, please check your SPAM/Junk folder before contacting the school. Once you have received the email you will need to follow the below steps (or see our handy Guide with pictures) to set up your account.

1: Downloading the App for Smartphones/Tablets

  • Open the Play Store or Apple Store on your device.
  • Using the Search facility, enter SIMS Parent.
  • Select SIMS Parent from the search results.
  • Tap READ MORE for more information or INSTALL to download the app.
  • Once the app has downloaded successfully, tap Open to register and start using the app.
  • If you do not have a smartphone or tablet you will still be able to access SIMS Parent by navigating to http://www.sims-parent.co.uk/ using a PC browser

2: Setting up an account

You have 2 options when setting up an account: SIMS ID and Third-Party Provider. If you want to set up an account using a Third-Party provider (Facebook, Twitter, Google, Microsoft (also Office 365) or Apple ID), please refer to 3A: How do I create an account using a Third-Party Provider? If you do not use any of these services you can set up an account using SIMS ID. Please refer to 3B: How do I create an account using SIMS ID? 

3A: How do I create an account using a Third-Party Provider

  1. To avoid accidentally registering with the wrong account (especially if you are working on a shared computer), sign out of all accounts or use a private browser window.
  2. Click the Accept Invitation button in the invitation email from noreply@sims.co.uk. If you cannot find this email, please check your SPAM/Junk folder before contacting the school.
  3. The Activate Your Account screen is displayed. Click the Register with an External Account button. 
  4. Select one of these Third-Party providers to register: Apple ID, Facebook, Google, Microsoft/Office 365 or Twitter. On clicking one of these buttons, you will be transferred to the Third Party to complete standard account authentication.
  5. Sign in to your Third-Party account.
  6. Click the Yes button to grant SIMS ID permission to access your information. This screen is only displayed the first time you register an email address with SIMS ID.
  7. The Registration screen appears. Your email address and third-party provider are displayed so you can confirm you have used the intended credentials. Paste your personal invite code from your invitation email into the Invitation Code field. Click the Register button.
  8. At the Account Registration screen, answer the security question and click the Verify button. This is for security purposes only. This information will not be used in the SIMS Online Services system. Your account is set up and configured. On completion, your SIMS Online Service launches.

3B: How do I create an account using SIMS ID

  1. To avoid accidentally registering with the wrong account (especially if you are working on a shared computer), sign out of all accounts or use a private browser window.
  2. Click the Accept Invitation button in the invitation email from noreply@sims.co.uk. If you cannot find this email, please check your SPAM/Junk folder before contacting the school.
  3. The Activate Your Account screen is displayed. The Invitation Code field is already filled with the unique code from your email. Enter your email address as Username and click the Next button.
  4. At the Account Registration screen, answer the security question and click the Next button. This is for security purposes only. This information will not be used in the SIMS Online Services system.
  5. At the Create a Strong Password screen, create a password for the new account you are creating and click the Next button.
  6. Once your account has been registered, you need to validate it. Check your email for an email from SIMS ID Registration.
  7. Click the Verify My Email button in the SIMS ID Registration email.
  8. Click the Sign In button on the screen confirming your email address has been validated.
  9. At the Register your account for SIMS Products screen, enter your newly created username (i.e. your email address) and password, then click the Sign in button.
  10. The first time you use your SIMS ID account, you will be prompted to Set Security Questions. Answer all three security questions, then click the Save and Continue button to launch your SIMS Online Service.

4: How do I sign in to the Parent App?

Once you have registered for an account you can sign in to the App which you downloaded or you can use a web browser and navigate to:
https://www.sims-parent.co.uk/

  1. Click the icon for the provider that you registered with.
  2. Enter your username and password, then click the Sign in button.

Troubleshooting: Why can’t I register?

If you see The code you have entered is not recognised message, this means that you have either tried to register using a code belonging to another person (e.g. a parent using a child’s SIMS Student invitation to try to register for SIMS Parent) or you have used an out-of-date code (e.g. you have received more than one invitation email and have not used the most recent one). Check you have used the correct email to register. Check you are signed in with the account.

Who do I contact for help?

If you have not received an invite code then please contact the school and give your current email address so that one can be sent to you

If you have a question about the Parent App you can access Help via the SIMS Parent for Parents Documentation Centre (https://customer.support-ess.com/csm?id=kb_article_view&sysparm_article=KB0036854)

If you need help with a Third-Party account password, please contact your account provider (Apple ID, Facebook, Google, Microsoft (including Office 365) or Twitter).